Our services

  • Balanced Business Plan (BBP)

    The biggest mistake people make when creating a business plan, is to focus entirely on market strategy and financial aspirations. This leads to disillusioned people, lack of engagement and poor execution of strategy.

    The Balanced Business Plan changes this by focusing on 5 key areas, balancing the whole business and ensuring everyone understands where you’re taking the business. See below.

  • Objectives & Key Results (OKRs)

    Many technology businesses suffer with poor execution of strategy and are frustrated by missing growth targets they know they could achieve.

    Creating a set of shared objectives for the organisation, teams and people is game-changing. You’ll go from misunderstandings to clarity, from theory to execution, and from missed targets to overachievement. Take a look what OKRs are and how they can help you below.

  • Business Optimisation

    Your business is solid. You have great customers and your products are well regarded. But you’re struggling with efficiency, communication or you’re just not making the profits you need to.

    Our business experts have been in you shoes. We’ve learned how to optimise processes and systems, establish great company cultures and deliver significant increase in profits. Contact us and find out how we can help optimise your business.

Balanced Business Plan (BBP)

  • People

    Your strategy around recruitment, retention, skillsets and training, culture and engagement will determine how effectively you will execute your business strategy.

    We review your current practices, understand your skillsets across the company, establish your future needs and ensure you get the right people, in the right seats and with the right mindset to deliver.

  • Systems

    Your systems strategy includes the processes you use (informal and formal) and the software you use to work and communicate across the organisation. Too much process and you stifle creativity and slow down progress. Not enough process and you’ll get unpredictable results.

    We automate the mundane, make processes lean and encourage investment in collaborative software tools.

  • Products

    This section of your plan is all about your products and services. We look at your current offerings, their lifecycles and get your feedback on what you’d like to improve.

    We help develop a plan of improvement to existing offerings, bundling and re-bundling them to improve delivery and profitability, and explore expansion of your offerings to improve customer experience and loyalty.

  • Community

    Engaging your customers in a meaningful way is crucial to your success. That isn’t just ‘selling them stuff’ but connecting with them so they become loyal buyers.

    We explore how you can get your customers deeply engaged with your people and demonstrate you solve their problems better than anyone else. We also look deeply into your partnership strategy, which can release new potential in your business.

  • Growth

    There are two areas we focus on here, Market and Financial growth.

    Your market share, repeat customers, wallet share and customer loyalty are key factors to understand and explore for growth.

    Revenue, Gross Margin, Operating Costs, EBITDA, investments and Net Profit. We look at the ‘lag and lead’ financial reports and forecasts and ensure they’re achievable. But if you have the right People, Systems, Products and Community, you’ll exceed your growth targets.

Objectives & Key Results (OKRs)

  • What are OKRs?

    Used by some of the world’s fastest-growing companies Objective and Key Results (OKRs) is a powerful learning framework designed to align all parts of your organisation behind series of shared goals. A measurable iterative process where improved performance is tracked and realised in a regular, repeated cycle of target and achievement. OKRs will provide clarity, transparency and focus across your organisation, enabling your people to make informed decisions and drive the positive outcomes you want to see.

  • Why Softable?

    Experienced executive business coaches, we help ambitious, forward-thinking organisations like yours transform their business using OKRs. Working with your senior management team, we’ll begin by agreeing on your priorities and identifying any potential stumbling blocks. We’ll then work with you to plan, implement and embed an OKR methodology specifically tailored to meet your needs. Finally, supporting you through a series of regular check-ins to ensure you maximise the benefits from this new and exciting way of working.

  • Are OKRs for me?

    Does your business operate in a rapidly changing competitive environment? Perhaps you find it hard to keep up with customer needs and innovations in the marketplace or you struggle to retain customers? Does your organisation often fail to launch new initiatives on time? Could you get more from your people or are you just not achieving the growth you need? If so, then Softable can help.